Ordered from Australia for the first time and the credit card payment triggered every fraud check the bank has.
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.
A written confirmation email after every phone call is the cheapest insurance there is.
La Poste scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 26 days.
Would rather do this properly than quickly.
Photograph everything.
File early.
The published rule and the enforcement pattern are different documents. Only one of them affects you.
The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.
The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing. Not on Deutsche Post but the pattern is familiar.
Written confirmation email after every phone call. Cheapest insurance there is.
Be careful reading one parcel as a rule. Two successes build a false model.
What do you do about the fee? Do you just pay it?
The sticker on the box is just so you know they were in there. It is the letter that matters. Same for me with Deutsche Post, unfortunately.
Fees like that are charged by the carrier, not the state, which is why they are hard to contest.
Same here.