DHL has held my parcel for 33 days with no scan. Is that normal for this route or should I start the process?
The three month rule is cumulative across parcels in more places than people realise.
DHL scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 33 days.
The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.
A written confirmation email after every phone call is the cheapest insurance there is.
What is the thing you check first now?
Everyone is an expert until the first seizure letter. Same for me with Australia Post, unfortunately.
Photograph everything. Not on Australia Post but the pattern is familiar.
“Dispatched” means the label was printed. That is the entire meaning of the word.
The sticker on the box is just so you know they were in there. It is the letter that matters. Currently on Australia Post myself.