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FedEx has held it for 20 days – normal?

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hrh_liz
(@hrh_liz)
Noble Member
Joined: 2 years ago
Posts: 1861
Topic starter   [#14888]

Ordered from Thailand for the first time and the debit card payment triggered every fraud check the bank has.

FedEx scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 20 days.

Small, light and boring passes. Large, branded and interesting gets examined.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

Would rather do this properly than quickly.



   
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ridge9061
(@ridge9061)
Active Member
Joined: 2 months ago
Posts: 7
 

Three month limits are cumulative across parcels in more places than people realise.



   
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dawn_zone
(@dawn_zone)
Active Member
Joined: 5 years ago
Posts: 5
 

Filing early beats arguing later. And ask for the reference number, always. Currently on Correos myself.



   
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lodeebony
(@lodeebony)
New Member
Joined: 3 months ago
Posts: 4
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
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