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Double charge – handled well, but (61)

12 Posts
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Readgoat
(@readgoat)
Famed Member
Joined: 2 years ago
Posts: 1296
Topic starter   [#18626]

Comparing two orders, one from Singapore and one domestic. The difference in handling is the interesting part, not the price.

Filing the paperwork early is worth more than arguing later about whose fault it was.

Customs handling fees are charged by the carrier, not the state, which is why they are so hard to contest.

Tracked and signed-for is a different product to tracked, and the price difference is smaller than the anxiety difference.

Curious what other people do differently here.



   
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lanternjet94
(@lanternjet94)
New Member
Joined: 7 years ago
Posts: 4
 

Do you contact the customs office or the carrier first?



   
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ember4269
(@ember4269)
Active Member
Joined: 3 months ago
Posts: 12
 

A privacy service registered three months ago on a domain claiming twenty years of trading is a contradiction.



   
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hingetor
(@hingetor)
Active Member
Joined: 5 years ago
Posts: 7
 

Same here.



   
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herbdusk
(@herbdusk)
Active Member
Joined: 10 months ago
Posts: 7
 

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price. Two months in on a tracking gap and it lines up.



   
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frostdome69
(@frostdome69)
Active Member
Joined: 3 years ago
Posts: 5
 

What do you do about the fee? Do you just pay it? Currently on a tracking gap myself.



   
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meadow4221
(@meadow4221)
Active Member
Joined: 2 years ago
Posts: 5
 

Check the register yourself rather than trusting the number printed on the site.



   
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hazeisle64
(@hazeisle64)
Active Member
Joined: 3 years ago
Posts: 9
 

“Dispatched” means the label was printed. That is the entire meaning of the word.



   
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Bawston
(@bawston)
Noble Member
Joined: 2 years ago
Posts: 1219
 

The declaration contradicting the return address is what gets it opened.



   
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bluelark91
(@bluelark91)
Active Member
Joined: 9 months ago
Posts: 10
 

Check the register yourself rather than trusting the number printed on the site. Not on a tracking gap but the pattern is familiar.



   
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cairn4985
(@cairn4985)
Active Member
Joined: 6 months ago
Posts: 7
 

Same here.

How long have you been on a tracking gap?



   
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fen6888
(@fen6888)
Active Member
Joined: 2 years ago
Posts: 7
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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