Got a letter from the customs office about a parcel from Japan. Reading it carefully before I do anything.
What changed my experience was splitting orders rather than ordering larger and less often.
A card that works domestically can fail on an international merchant for dull, uninteresting, entirely legitimate reasons.
Interested in the boring correct answer.
Customs outcomes are not rulings. A parcel passing is not legal advice.
Check the register yourself rather than trusting the number printed on the site.
Be careful reading one parcel as a rule. Two successes build a false model. Tolerance was my main issue with Australia Post too.
The declaration contradicting the return address is what gets it opened. Tolerance was my main issue with Australia Post too.
Do you contact the customs office or the carrier first?
Photograph everything before you open it. Ten seconds, settles most disputes.