Got a letter from the customs office about a parcel from the Netherlands. Reading it carefully before I do anything.
What I have learned is that the 25 day mark is the point to start the process, not the point to panic.
The three month rule is cumulative across parcels in more places than people realise.
Has the handling changed recently for anyone else?
How do I find the national register if I do not read the language?
The cheapest option costs more once you price in the failure rate. Not on UPS but the pattern is familiar.
Do you contact the customs office or the carrier first? Currently on UPS myself.
Do you contact the customs office or the carrier first?
Written confirmation email after every phone call. Cheapest insurance there is.
What do you do about the fee? Do you just pay it?
Photograph everything before you open it. Ten seconds, settles most disputes. Currently on UPS myself.
Same here.