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Delivery & Tracking Conversations
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Topic starter
06/02/2022 8:32 am
Refund question. Order was short by one item and the shop wants a photo before doing anything.
Small, light and boring passes. Large, branded and interesting gets examined.
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
A written confirmation email after every phone call is the cheapest insurance there is.
Happy to hear I am overthinking it.
06/02/2022 10:10 am
Fees like that are charged by the carrier, not the state, which is why they are hard to contest.