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DHL redelivery – the process (17)

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crownisle
(@crownisle)
Trusted Member
Joined: 2 years ago
Posts: 24
Topic starter   [#39839]

Got a letter from the customs office about a parcel from the United States. Reading it carefully before I do anything.

Tracked and signed-for is a different product to tracked, and the price difference is smaller than the anxiety difference.

Filing the paperwork early is worth more than arguing later about whose fault it was.

DHL scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 30 days.

Happy to hear I am overthinking it.



   
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elmjet84
(@elmjet84)
New Member
Joined: 1 year ago
Posts: 3
 

Photograph everything.



   
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