Community

Start with your question. Search first, choose the closest subject and keep personal details private. Posting guidelines
Notifications
Clear all

Deutsche Post redelivery – the process (7)

1 Posts
1 Users
0 Reactions
111 Views
scaur1162
(@scaur1162)
Active Member
Joined: 6 years ago
Posts: 4
Topic starter   [#27493]

Got a letter from the customs office about a parcel from Portugal. Reading it carefully before I do anything.

Deutsche Post scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 21 days.

The published rule and the enforcement pattern are different documents and only one of them affects your parcel.

Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.

Small, light and boring passes. Large, branded and interesting gets examined.

Anyone know the actual process rather than the folklore?



   
Quote
Share: