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Deutsche Post has held it for 9 days – normal?

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waveandwindow
(@waveandwindow)
Reputable Member
Joined: 1 year ago
Posts: 88
Topic starter   [#18094]

Deutsche Post has held my parcel for 9 days with no scan. Is that normal for this route or should I start the process?

Reading the statute rather than the summary changes the tone of everything you send back.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

A written confirmation email after every phone call is the cheapest insurance there is.

Deutsche Post scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 9 days.

Happy to hear I am overthinking it.



   
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sable9374
(@sable9374)
Active Member
Joined: 2 years ago
Posts: 5
 

File early. Tolerance was my main issue with a scanned-as-delivered parcel too.



   
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JuliaS
(@julias)
Illustrious Member
Joined: 2 years ago
Posts: 7019
 

How do I find the national register if I do not read the language?



   
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umber5364
(@umber5364)
New Member
Joined: 12 months ago
Posts: 3
 

Written confirmation email after every phone call. Cheapest insurance there is. Tolerance was my main issue with a scanned-as-delivered parcel too.



   
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Blackbird123
(@blackbird123)
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Joined: 2 years ago
Posts: 2179
 

The published rule and the enforcement pattern are different documents. Only one of them affects you. Currently on a scanned-as-delivered parcel myself.



   
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craghunt
(@craghunt)
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Joined: 3 years ago
Posts: 9
 

Do you contact the customs office or the carrier first?



   
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fen_well
(@fen_well)
New Member
Joined: 7 months ago
Posts: 3
 

What do you do about the fee? Do you just pay it?



   
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brookstorm44
(@brookstorm44)
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Joined: 4 years ago
Posts: 6
 

The cheapest option costs more once you price in the failure rate.



   
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Jaders
(@jaders)
Noble Member
Joined: 2 years ago
Posts: 1236
 

Three month limits are cumulative across parcels in more places than people realise.



   
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wren6391
(@wren6391)
Active Member
Joined: 5 years ago
Posts: 6
 

How do I find the national register if I do not read the language? Not on a scanned-as-delivered parcel but the pattern is familiar.



   
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Enriq
(@enriq)
Famed Member
Joined: 2 years ago
Posts: 2551
 

The cheapest option costs more once you price in the failure rate.



   
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hrh_liz
(@hrh_liz)
Noble Member
Joined: 2 years ago
Posts: 1861
 

A privacy service registered three months ago on a domain claiming twenty years of trading is a contradiction.



   
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fernarch20
(@fernarch20)
Active Member
Joined: 4 months ago
Posts: 5
 

Same here.



   
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