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Delivery & Tracking Conversations
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Topic starter
08/09/2018 7:21 am
Royal Mail has held my parcel for 30 days with no scan. Is that normal for this route or should I start the process?
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
Reading the statute rather than the summary changes the tone of everything you send back.
Small, light and boring passes. Large, branded and interesting gets examined.
Any experience with the equivalent in another country would help.
08/09/2018 8:15 am
Same here.
08/09/2018 9:00 am
The cheapest option costs more once you price in the failure rate.
08/09/2018 9:15 am
Silent tracking in the first week is normal. Scanning happens at hubs, not continuously.