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Delivery & Tracking Conversations
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Topic starter
18/10/2020 2:54 pm
Got a letter from the customs office about a parcel from Germany. Reading it carefully before I do anything.
The three month rule is cumulative across parcels in more places than people realise.
Tracked and signed-for is a different product to tracked, and the price difference is smaller than the anxiety difference.
Customs handling fees are charged by the carrier, not the state, which is why they are so hard to contest.
What is the thing you check first now?
18/10/2020 4:31 pm
The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.
18/10/2020 4:35 pm
Written confirmation email after every phone call. Cheapest insurance there is.