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Delivery & Tracking Conversations
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Topic starter
17/10/2019 11:21 pm
Got a letter from the customs office about a parcel from New Zealand. Reading it carefully before I do anything.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Declarations that contradict the return address are the ones that get opened.
Has the handling changed recently for anyone else?
18/10/2019 12:30 am
Three month limits are cumulative across parcels in more places than people realise.
18/10/2019 12:50 am
Photograph everything.
18/10/2019 1:12 am
Photograph everything before you open it. Ten seconds, settles most disputes.
18/10/2019 1:51 am
Do you contact the customs office or the carrier first? Currently on Royal Mail myself.
18/10/2019 2:04 am
Three month limits are cumulative across parcels in more places than people realise.