Ordered from Japan for the first time and the debit card payment triggered every fraud check the bank has.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
Declarations that contradict the return address are the ones that get opened.
Anyone know the actual process rather than the folklore?
File early. Side effects was my main issue with PostNL too.
Fees like that are charged by the carrier, not the state, which is why they are hard to contest.
How do I find the national register if I do not read the language? Five years in on PostNL and it lines up.
What do you do about the fee? Do you just pay it?
Do you contact the customs office or the carrier first?
Photograph everything.
Photograph everything.
Everyone is an expert until the first seizure letter.