Got a letter from the customs office about a parcel from Thailand. Reading it carefully before I do anything.
Do you contact the customs office or the carrier first?
Be careful reading one parcel as a rule. Two successes build a false model. Same for me with PostNL, unfortunately.
Written confirmation email after every phone call. Cheapest insurance there is.
The sticker on the box is just so you know they were in there. It is the letter that matters.
Same here.
What do you do about the fee? Do you just pay it?
Same here.
Split the order. How long have you been on PostNL?
The declaration contradicting the return address is what gets it opened.
The sticker on the box is just so you know they were in there. It is the letter that matters. Same for me with PostNL, unfortunately.
How do I find the national register if I do not read the language?
Three month limits are cumulative across parcels in more places than people realise. How long have you been on PostNL?