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Chargeback window – how long really?

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jadefield21
(@jadefield21)
Trusted Member
Joined: 4 years ago
Posts: 21
Topic starter   [#21838]

Got a letter from the customs office about a parcel from Poland. Reading it carefully before I do anything.

Filing the paperwork early is worth more than arguing later about whose fault it was.

Reading the statute rather than the summary changes the tone of everything you send back.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

The published rule and the enforcement pattern are different documents and only one of them affects your parcel.

Would rather do this properly than quickly.



   
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shore5326
(@shore5326)
Active Member
Joined: 1 year ago
Posts: 6
 

Do you contact the customs office or the carrier first?



   
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cliffstone
(@cliffstone)
Active Member
Joined: 5 months ago
Posts: 5
 

The published rule and the enforcement pattern are different documents. Only one of them affects you.



   
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Deanzer
(@deanzer)
Famed Member
Joined: 2 years ago
Posts: 3338
 

Everyone is an expert until the first seizure letter.



   
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chartridge
(@chartridge)
Active Member
Joined: 2 years ago
Posts: 7
 

Same here.

Currently on DHL myself.



   
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