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Chargeback window – how long really? (70)

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hollowblue
(@hollowblue)
Estimable Member
Joined: 7 years ago
Posts: 72
Topic starter   [#17732]

Got a letter from the customs office about a parcel from Thailand. Reading it carefully before I do anything.

Filing the paperwork early is worth more than arguing later about whose fault it was.

A written confirmation email after every phone call is the cheapest insurance there is.

Australia Post scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 13 days.

The three month rule is cumulative across parcels in more places than people realise.

How long would you wait before starting the process?



   
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dahlialeaf18
(@dahlialeaf18)
Active Member
Joined: 4 years ago
Posts: 8
 

File early.



   
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hazedome5
(@hazedome5)
Active Member
Joined: 2 years ago
Posts: 6
 

File early. Currently on La Poste myself.



   
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cedarstar27
(@cedarstar27)
Active Member
Joined: 4 months ago
Posts: 6
 

The cheapest option costs more once you price in the failure rate. How long have you been on La Poste?



   
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