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Chargeback window – how long really? (59)

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logbooklady
(@logbooklady)
Estimable Member
Joined: 8 months ago
Posts: 83
Topic starter   [#15340]

Got a letter from the customs office about a parcel from Turkey. Reading it carefully before I do anything.

A written confirmation email after every phone call is the cheapest insurance there is.

The address matters more than the contents after a while, and nobody warns you about that.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

What I have learned is that the 22 day mark is the point to start the process, not the point to panic.

Curious what other people do differently here.



   
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cedardale41
(@cedardale41)
New Member
Joined: 1 year ago
Posts: 4
 

Three month limits are cumulative across parcels in more places than people realise.



   
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yardyarrow
(@yardyarrow)
Active Member
Joined: 2 years ago
Posts: 5
 

How do I find the national register if I do not read the language?



   
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lilacfox33
(@lilacfox33)
New Member
Joined: 4 years ago
Posts: 4
 

Same here.



   
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JuliaS
(@julias)
Illustrious Member
Joined: 2 years ago
Posts: 7019
 

Do you contact the customs office or the carrier first? Same for me with Canada Post, unfortunately.



   
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