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Chargeback window – how long really? (42)

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flint7743
(@flint7743)
Active Member
Joined: 2 years ago
Posts: 9
Topic starter   [#12894]

Ordered from Ireland for the first time and the prepaid card payment triggered every fraud check the bank has.

Reading the statute rather than the summary changes the tone of everything you send back.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

Filing the paperwork early is worth more than arguing later about whose fault it was.

How long would you wait before starting the process?



   
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tidelotus55
(@tidelotus55)
New Member
Joined: 2 years ago
Posts: 1
 

File early. The window is shorter than people think and it starts at the transaction.



   
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thorn3716
(@thorn3716)
Active Member
Joined: 2 years ago
Posts: 5
 

The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.



   
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quilldisk
(@quilldisk)
Active Member
Joined: 3 years ago
Posts: 6
 

What do you do about the fee? Do you just pay it?



   
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