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Chargeback window – how long really?

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onyx_head
(@onyx_head)
Trusted Member
Joined: 1 year ago
Posts: 22
Topic starter   [#38325]

Got a letter from the customs office about a parcel from Poland. Reading it carefully before I do anything.

The published rule and the enforcement pattern are different documents and only one of them affects your parcel.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

Reading the statute rather than the summary changes the tone of everything you send back.

Has the handling changed recently for anyone else?



   
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lucktide
(@lucktide)
Active Member
Joined: 5 years ago
Posts: 8
 

Same here.

How long have you been on the customs office?



   
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HeatherReed
(@heatherreed)
Active Member
Joined: 2 years ago
Posts: 9
 

Check the register yourself rather than trusting the number printed on the site.



   
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Green_Thumb
(@green_thumb)
Famed Member
Joined: 2 years ago
Posts: 3260
 

Everyone is an expert until the first seizure letter.



   
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fenswan42
(@fenswan42)
Active Member
Joined: 9 months ago
Posts: 5
 

“Dispatched” means the label was printed. That is the entire meaning of the word.



   
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windmoor
(@windmoor)
Active Member
Joined: 2 years ago
Posts: 5
 

“Registered with” is doing an enormous amount of work in that sentence.



   
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havenfrost
(@havenfrost)
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Joined: 1 year ago
Posts: 5
 

“Registered with” is doing an enormous amount of work in that sentence.



   
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flintyard68
(@flintyard68)
Active Member
Joined: 1 year ago
Posts: 8
 

What do you do about the fee? Do you just pay it? Eight months in on the customs office and it lines up.



   
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wealdheap
(@wealdheap)
Active Member
Joined: 2 years ago
Posts: 7
 

Do you contact the customs office or the carrier first?



   
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skyisle
(@skyisle)
Active Member
Joined: 8 months ago
Posts: 11
 

File early. The window is shorter than people think and it starts at the transaction.



   
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peakrill48
(@peakrill48)
Active Member
Joined: 5 months ago
Posts: 10
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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sageknot50
(@sageknot50)
Active Member
Joined: 3 years ago
Posts: 8
 

“Registered with” is doing an enormous amount of work in that sentence.



   
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jaspervale77
(@jaspervale77)
Active Member
Joined: 3 years ago
Posts: 7
 

Check the register yourself rather than trusting the number printed on the site.



   
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Enriq
(@enriq)
Famed Member
Joined: 2 years ago
Posts: 2551
 

The cheapest option costs more once you price in the failure rate. How long have you been on the customs office?



   
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snowumber
(@snowumber)
Active Member
Joined: 1 year ago
Posts: 5
 

Photograph everything. Currently on the customs office myself.



   
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