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Topic starter
13/03/2022 6:34 pm
Got a letter from the customs office about a parcel from Japan. Reading it carefully before I do anything.
What I have learned is that the 33 day mark is the point to start the process, not the point to panic.
Filing the paperwork early is worth more than arguing later about whose fault it was.
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Would rather do this properly than quickly.
13/03/2022 7:40 pm
What do you do about the fee? Do you just pay it?
13/03/2022 7:45 pm
Same here.
13/03/2022 8:36 pm
Customs outcomes are not rulings. A parcel passing is not legal advice.