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[Closed] Chargeback window – how long really?

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limbmeadow
(@limbmeadow)
Active Member
Joined: 2 years ago
Posts: 9
Topic starter   [#23408]

Ordered from New Zealand for the first time and the prepaid card payment triggered every fraud check the bank has.

Customs handling fees are charged by the carrier, not the state, which is why they are so hard to contest.

A card that works domestically can fail on an international merchant for dull, uninteresting, entirely legitimate reasons.

Filing the paperwork early is worth more than arguing later about whose fault it was.

Anyone know the actual process rather than the folklore?



   
peakdock
(@peakdock)
Active Member
Joined: 2 years ago
Posts: 6
 

What do you do about the fee? Do you just pay it? Not on a redelivery but the pattern is familiar.



   
vale144
(@vale144)
Active Member
Joined: 5 years ago
Posts: 6
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest.



   
maple_winter
(@maple_winter)
Active Member
Joined: 1 year ago
Posts: 5
 

File early. The window is shorter than people think and it starts at the transaction.



   
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