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Australia Post redelivery – the process (14)

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baselineboy
(@baselineboy)
Estimable Member
Joined: 6 years ago
Posts: 72
Topic starter   [#39540]

Australia Post has held my parcel for 6 days with no scan. Is that normal for this route or should I start the process?

Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.

The three month rule is cumulative across parcels in more places than people realise.

The returns address and the contact address are often different and only one of them is a real building.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

Anyone know the actual process rather than the folklore?



   
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hazel6683
(@hazel6683)
Active Member
Joined: 1 year ago
Posts: 6
 

“Dispatched” means the label was printed. That is the entire meaning of the word.



   
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cloverlily2
(@cloverlily2)
Active Member
Joined: 2 years ago
Posts: 8
 

Three month limits are cumulative across parcels in more places than people realise. Not on a scanned-as-delivered parcel but the pattern is familiar.



   
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kite_chart
(@kite_chart)
Active Member
Joined: 5 years ago
Posts: 9
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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tundrahaven15
(@tundrahaven15)
Active Member
Joined: 2 years ago
Posts: 10
 

File early. How long have you been on a scanned-as-delivered parcel?



   
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fern3515
(@fern3515)
Active Member
Joined: 3 years ago
Posts: 5
 

Split the order.



   
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islesage
(@islesage)
Active Member
Joined: 2 years ago
Posts: 11
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest.



   
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jadeframe
(@jadeframe)
Active Member
Joined: 3 years ago
Posts: 5
 

Be careful reading one parcel as a rule. Two successes build a false model. Not on a scanned-as-delivered parcel but the pattern is familiar.



   
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quillrun
(@quillrun)
Active Member
Joined: 3 years ago
Posts: 7
 

Three month limits are cumulative across parcels in more places than people realise.



   
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glowclover
(@glowclover)
Active Member
Joined: 10 months ago
Posts: 5
 

Split the order.



   
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woldhamlet27
(@woldhamlet27)
Active Member
Joined: 5 years ago
Posts: 8
 

How do I find the national register if I do not read the language?



   
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rowan_jig
(@rowan_jig)
Active Member
Joined: 1 year ago
Posts: 9
 

The declaration contradicting the return address is what gets it opened.



   
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NettleCord
(@nettlecord)
Active Member
Joined: 1 year ago
Posts: 5
 

What do you do about the fee? Do you just pay it?



   
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cedar_chip
(@cedar_chip)
Active Member
Joined: 1 year ago
Posts: 5
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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emberrun77
(@emberrun77)
Active Member
Joined: 4 years ago
Posts: 4
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
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