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3 days, no scan. When do you start the process?

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packrat
(@packrat)
Noble Member
Joined: 1 year ago
Posts: 2052
Topic starter   [#19347]

Australia Post has held my parcel for 3 days with no scan. Is that normal for this route or should I start the process?

What changed my experience was splitting orders rather than ordering larger and less often.

What I have learned is that the 3 day mark is the point to start the process, not the point to panic.

The three month rule is cumulative across parcels in more places than people realise.

Tracked and signed-for is a different product to tracked, and the price difference is smaller than the anxiety difference.

What is the thing you check first now?



   
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vialhead
(@vialhead)
Noble Member
Joined: 2 years ago
Posts: 1174
 

The declaration contradicting the return address is what gets it opened.



   
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jigdawn
(@jigdawn)
New Member
Joined: 6 years ago
Posts: 3
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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jade_lion
(@jade_lion)
Active Member
Joined: 1 year ago
Posts: 6
 

Customs outcomes are not rulings. A parcel passing is not legal advice.



   
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