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19 day mark – what do you do first? (2)

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dunehelm
(@dunehelm)
Eminent Member
Joined: 2 years ago
Posts: 13
Topic starter   [#32185]

Ordered from the Netherlands for the first time and the debit card payment triggered every fraud check the bank has.

Canada Post scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 19 days.

Reading the statute rather than the summary changes the tone of everything you send back.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

Wondering whether my expectations are simply out of date.



   
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GranReserva
(@granreserva)
Famed Member
Joined: 2 years ago
Posts: 2264
 

Silent tracking in the first week is normal. Scanning happens at hubs, not continuously.



   
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fennettle
(@fennettle)
Active Member
Joined: 1 year ago
Posts: 5
 

What do you do about the fee? Do you just pay it?



   
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The-Alchimist
(@the-alchimist)
Illustrious Member
Joined: 1 year ago
Posts: 7066
 

How do I find the national register if I do not read the language?



   
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weald_swan
(@weald_swan)
New Member
Joined: 1 year ago
Posts: 3
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest.



   
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The-Alchimist
(@the-alchimist)
Illustrious Member
Joined: 1 year ago
Posts: 7066
 

Do you contact the customs office or the carrier first?



   
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umberlion
(@umberlion)
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Joined: 6 years ago
Posts: 10
 

How do I find the national register if I do not read the language?



   
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thornstream25
(@thornstream25)
Active Member
Joined: 2 years ago
Posts: 5
 

File early. The window is shorter than people think and it starts at the transaction.



   
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ebony9081
(@ebony9081)
Active Member
Joined: 3 years ago
Posts: 5
 

Three month limits are cumulative across parcels in more places than people realise.



   
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torhull84
(@torhull84)
New Member
Joined: 1 year ago
Posts: 4
 

What do you do about the fee? Do you just pay it?



   
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LanternHive
(@lanternhive)
Active Member
Joined: 5 years ago
Posts: 5
 

Same here.

Not on the customs office but the pattern is familiar.



   
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haze4104
(@haze4104)
Active Member
Joined: 1 year ago
Posts: 5
 

Photograph everything.



   
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quiet7490
(@quiet7490)
Active Member
Joined: 4 years ago
Posts: 6
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest.



   
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