Method note for “Review chronology: order date is different from delivery evidence”: use “List separately the stated event, date and supporting…” as a…

Case 15 — Storage question: start with the supplied label Method note for “Storage question: start with the supplied label”: use “Keep the product and…

Case 3 — Cold-chain questions: missing records are still missing Clarification for “Cold-chain questions: missing records are still missing”: the poin…

Keep original records privately, redact personal information in public and describe only verifiable events. Avoid personal allegations or claims about…

Case 17 — Conflicting advice: identify the original source Correction note for “Conflicting advice: identify the original source”: retain the wording …

Case 7 — Price comparisons: compare like-for-like information Clarification for “Price comparisons: compare like-for-like information”: the point begi…

Case 13 — Redacting a review: which details should stay private? The public post should still state the question, the sequence of events and the evide…