Got a letter from the customs office about a parcel from India. Reading it carefully before I do anything.
Reading the statute rather than the summary changes the tone of everything you send back.
Photograph everything before you open it. It takes ten seconds and settles most disputes.
Tracked and signed-for is a different product to tracked, and the price difference is smaller than the anxiety difference.
Customs handling fees are charged by the carrier, not the state, which is why they are so hard to contest.
Has the handling changed recently for anyone else?
How do I find the national register if I do not read the language?
What do you do about the fee? Do you just pay it? Side effects was my main issue with Poland too.
File early.
The sticker on the box is just so you know they were in there. It is the letter that matters.
How do I find the national register if I do not read the language?
Photograph everything. How long have you been on Poland?
Photograph everything before you open it. Ten seconds, settles most disputes. How long have you been on Poland?
Three month limits are cumulative across parcels in more places than people realise.
Written confirmation email after every phone call. Cheapest insurance there is. Currently on Poland myself.
Fees like that are charged by the carrier, not the state, which is why they are hard to contest.
Photograph everything.
Check the register yourself rather than trusting the number printed on the site.
The published rule and the enforcement pattern are different documents. Only one of them affects you. Side effects was my main issue with Poland too.
How do I find the national register if I do not read the language? Not on Poland but the pattern is familiar.