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Three month rule and two parcels

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deltsite
(@deltsite)
Estimable Member
Joined: 4 years ago
Posts: 64
Topic starter   [#38554]

Ordered from Italy for the first time and the prepaid card payment triggered every fraud check the bank has.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

DHL scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 25 days.

Anyone had this route work recently, or is it closed for now?



   
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Alex
 Alex
(@alex)
Noble Member
Joined: 2 years ago
Posts: 1841
 

Check the register yourself rather than trusting the number printed on the site.



   
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night2471
(@night2471)
Active Member
Joined: 4 years ago
Posts: 11
 

Same here.



   
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scaur3529
(@scaur3529)
Active Member
Joined: 5 months ago
Posts: 8
 

Same here.



   
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Carter
(@carter)
Famed Member
Joined: 2 years ago
Posts: 3036
 

File early.



   
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vellum4174
(@vellum4174)
Active Member
Joined: 1 year ago
Posts: 6
 

Photograph everything.



   
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vellum2208
(@vellum2208)
Active Member
Joined: 6 years ago
Posts: 5
 

Do you contact the customs office or the carrier first?



   
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cliffchart
(@cliffchart)
Active Member
Joined: 3 months ago
Posts: 5
 

Split the order.



   
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tundrakite
(@tundrakite)
Active Member
Joined: 5 years ago
Posts: 5
 

What do you do about the fee? Do you just pay it? Same for me with PayPal, unfortunately.



   
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dunelinden
(@dunelinden)
Active Member
Joined: 2 years ago
Posts: 8
 

Same here.

Tolerance was my main issue with PayPal too.



   
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Deanzer
(@deanzer)
Famed Member
Joined: 2 years ago
Posts: 3338
 

Everyone is an expert until the first seizure letter.



   
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PillOrganizer
(@pillorganizer)
Noble Member
Joined: 2 years ago
Posts: 2035
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
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fablechart
(@fablechart)
Active Member
Joined: 2 years ago
Posts: 6
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest.



   
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bluechip
(@bluechip)
Active Member
Joined: 2 years ago
Posts: 6
 

Everyone is an expert until the first seizure letter.



   
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hubdusk
(@hubdusk)
Eminent Member
Joined: 4 years ago
Posts: 19
 

Do you contact the customs office or the carrier first?



   
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