Refund question. Order was short by one item and the shop wants a photo before doing anything.
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
Filing the paperwork early is worth more than arguing later about whose fault it was.
Anyone had this route work recently, or is it closed for now?
The sticker on the box is just so you know they were in there. It is the letter that matters.
Split the order. Tolerance was my main issue with a chargeback too.
File early. The window is shorter than people think and it starts at the transaction.
File early. The window is shorter than people think and it starts at the transaction. Tolerance was my main issue with a chargeback too.
Silent tracking in the first week is normal. Scanning happens at hubs, not continuously.
Same here.
Same here.
What do you do about the fee? Do you just pay it?
Be careful reading one parcel as a rule. Two successes build a false model. Not on a chargeback but the pattern is familiar.
Photograph everything before you open it. Ten seconds, settles most disputes.
What do you do about the fee? Do you just pay it?
Do you contact the customs office or the carrier first? How long have you been on a chargeback?
Written confirmation email after every phone call. Cheapest insurance there is.
The declaration contradicting the return address is what gets it opened.