UPS has held my parcel for 16 days with no scan. Is that normal for this route or should I start the process?
What changed my experience was splitting orders rather than ordering larger and less often.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
The returns address and the contact address are often different and only one of them is a real building.
How long would you wait before starting the process?
Photograph everything before you open it. Ten seconds, settles most disputes.
Silent tracking in the first week is normal. Scanning happens at hubs, not continuously.
Same here.
Photograph everything before you open it. Ten seconds, settles most disputes.
The cheapest option costs more once you price in the failure rate. Not on a personal use allowance but the pattern is familiar.
If you name a shop here, say whether you are affiliated. First line is enough.
The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.
The published rule and the enforcement pattern are different documents. Only one of them affects you. Not on a personal use allowance but the pattern is familiar.
Photograph everything before you open it. Ten seconds, settles most disputes.
File early. The window is shorter than people think and it starts at the transaction. How long have you been on a personal use allowance?
Written confirmation email after every phone call. Cheapest insurance there is.
File early.
Split the order.
The sticker on the box is just so you know they were in there. It is the letter that matters.