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This would be perfect for bad flare-ups

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sagebrook12
(@sagebrook12)
Active Member
Joined: 4 years ago
Posts: 5
Topic starter   [#3528]

Got a letter from the customs office about a parcel from Germany. Reading it carefully before I do anything.

A card that works domestically can fail on an international merchant for dull, uninteresting, entirely legitimate reasons.

The debit card route gives you recourse and the transfer route gives you a lower price. Pick which you actually want.

What I have learned is that the 20 day mark is the point to start the process, not the point to panic.

The published rule and the enforcement pattern are different documents and only one of them affects your parcel.

Any experience with the equivalent in another country would help.



   
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tundraisle68
(@tundraisle68)
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Joined: 2 months ago
Posts: 5
 

Same here.



   
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juniperhunt11
(@juniperhunt11)
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Joined: 2 months ago
Posts: 9
 

What do you do about the fee? Do you just pay it?



   
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isle7966
(@isle7966)
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Joined: 2 years ago
Posts: 10
 

A privacy service registered three months ago on a domain claiming twenty years of trading is a contradiction. Side effects was my main issue with DHL too.



   
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indigoflint30
(@indigoflint30)
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Joined: 1 year ago
Posts: 7
 

What do you do about the fee? Do you just pay it?



   
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ridgekey30
(@ridgekey30)
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Joined: 4 years ago
Posts: 6
 

Do you contact the customs office or the carrier first? Currently on DHL myself.



   
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vinejar88
(@vinejar88)
New Member
Joined: 2 years ago
Posts: 4
 

File early. The window is shorter than people think and it starts at the transaction. How long have you been on DHL?



   
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ash674
(@ash674)
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Joined: 3 years ago
Posts: 3
 

Three month limits are cumulative across parcels in more places than people realise.



   
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WoldCloud
(@woldcloud)
Active Member
Joined: 2 months ago
Posts: 5
 

Be careful reading one parcel as a rule. Two successes build a false model. Same for me with DHL, unfortunately.



   
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BrookCrest
(@brookcrest)
New Member
Joined: 4 years ago
Posts: 4
 

Do you contact the customs office or the carrier first?



   
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Selfhelp
(@selfhelp)
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Joined: 2 years ago
Posts: 2970
 

Split the order.



   
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yarrowhive
(@yarrowhive)
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Joined: 3 years ago
Posts: 4
 

Do you contact the customs office or the carrier first?



   
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HarborDisk
(@harbordisk)
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Joined: 8 months ago
Posts: 4
 

How do I find the national register if I do not read the language?



   
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huntblue
(@huntblue)
Active Member
Joined: 5 years ago
Posts: 8
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
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juniperzone97
(@juniperzone97)
New Member
Joined: 1 year ago
Posts: 2
 

Do you contact the customs office or the carrier first?



   
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