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Double charge – handled well, but (24)

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lanternhollow
(@lanternhollow)
Trusted Member
Joined: 2 months ago
Posts: 32
Topic starter   [#12948]

Payment went through twice. Not a disaster, but the way it was handled tells you a lot about the operation.

The returns address and the contact address are often different and only one of them is a real building.

Tracked and signed-for is a different product to tracked, and the price difference is smaller than the anxiety difference.

What is the thing you check first now?



   
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knapcoin
(@knapcoin)
New Member
Joined: 1 year ago
Posts: 3
 

Do you contact the customs office or the carrier first?



   
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sage_coin
(@sage_coin)
Active Member
Joined: 5 years ago
Posts: 6
 

File early.



   
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rowangear
(@rowangear)
New Member
Joined: 7 years ago
Posts: 2
 

What do you do about the fee? Do you just pay it? Three weeks in on UPS and it lines up.



   
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vale8993
(@vale8993)
Active Member
Joined: 1 year ago
Posts: 7
 

Same here.



   
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yarrow1024
(@yarrow1024)
Eminent Member
Joined: 4 months ago
Posts: 19
 

Photograph everything. How long have you been on UPS?



   
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isle4638
(@isle4638)
Active Member
Joined: 3 years ago
Posts: 12
 

Three month limits are cumulative across parcels in more places than people realise. Not on UPS but the pattern is familiar.



   
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onyxhail
(@onyxhail)
New Member
Joined: 2 years ago
Posts: 4
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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knollcrown
(@knollcrown)
Active Member
Joined: 2 years ago
Posts: 7
 

File early. Three weeks in on UPS and it lines up.



   
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knoll5517
(@knoll5517)
New Member
Joined: 4 months ago
Posts: 4
 

How do I find the national register if I do not read the language?



   
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harbor3201
(@harbor3201)
New Member
Joined: 2 years ago
Posts: 1
 

The declaration contradicting the return address is what gets it opened. Three weeks in on UPS and it lines up.



   
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hollowfox30
(@hollowfox30)
Active Member
Joined: 2 years ago
Posts: 9
 

The cheapest option costs more once you price in the failure rate.



   
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GaleLum
(@galelum)
New Member
Joined: 11 months ago
Posts: 3
 

What do you do about the fee? Do you just pay it?



   
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wrenfield
(@wrenfield)
Active Member
Joined: 9 months ago
Posts: 8
 

Split the order.



   
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moor5861
(@moor5861)
New Member
Joined: 2 years ago
Posts: 4
 

File early. Currently on UPS myself.



   
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