Ordered from Greece for the first time and the credit card payment triggered every fraud check the bank has.
The published rule and the enforcement pattern are different documents and only one of them affects your parcel.
A written confirmation email after every phone call is the cheapest insurance there is.
Tracked and signed-for is a different product to tracked, and the price difference is smaller than the anxiety difference.
Happy to hear I am overthinking it.
What do you do about the fee? Do you just pay it?
File early.
Photograph everything.
Check the register yourself rather than trusting the number printed on the site. Tolerance was my main issue with PostNL too.
Do you contact the customs office or the carrier first? How long have you been on PostNL?
Filing early beats arguing later. And ask for the reference number, always.
Customs outcomes are not rulings. A parcel passing is not legal advice.
Photograph everything before you open it. Ten seconds, settles most disputes.
Filing early beats arguing later. And ask for the reference number, always.
The declaration contradicting the return address is what gets it opened.
Fees like that are charged by the carrier, not the state, which is why they are hard to contest. Same for me with PostNL, unfortunately.
The cheapest option costs more once you price in the failure rate.
Photograph everything before you open it. Ten seconds, settles most disputes.
Photograph everything before you open it. Ten seconds, settles most disputes.