Community

Start with your question. Search first, choose the closest subject and keep personal details private. Posting guidelines
Notifications
Clear all

Dispatch notification before the parcel – correct order

28 Posts
28 Users
0 Reactions
2,333 Views
Blackbird123
(@blackbird123)
Famed Member
Joined: 2 years ago
Posts: 2179
Topic starter   [#41536]

Refund question. Order was short by one item and the shop wants a photo before doing anything. The three month rule is cumulative across parcels in more places than people realise.



   
Quote
ledgekelp
(@ledgekelp)
New Member
Joined: 3 years ago
Posts: 3
 

Do you contact the customs office or the carrier first?



   
ReplyQuote
vialhead
(@vialhead)
Noble Member
Joined: 2 years ago
Posts: 1174
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest. Same for me with the customs office, unfortunately.



   
ReplyQuote
onyx_walker
(@onyx_walker)
Active Member
Joined: 4 years ago
Posts: 11
 

Same here.

Same for me with the customs office, unfortunately.



   
ReplyQuote
The-Alchimist
(@the-alchimist)
Illustrious Member
Joined: 1 year ago
Posts: 7066
 

Do you contact the customs office or the carrier first?



   
ReplyQuote
nettleyard83
(@nettleyard83)
Active Member
Joined: 1 year ago
Posts: 6
 

“Dispatched” means the label was printed. That is the entire meaning of the word. Currently on the customs office myself.



   
ReplyQuote
pebbleline96
(@pebbleline96)
Active Member
Joined: 7 years ago
Posts: 7
 

Photograph everything before you open it. Ten seconds, settles most disputes. Side effects was my main issue with the customs office too.



   
ReplyQuote
knoll8636
(@knoll8636)
Active Member
Joined: 6 years ago
Posts: 6
 

Be careful reading one parcel as a rule. Two successes build a false model. Same for me with the customs office, unfortunately.



   
ReplyQuote
vine2894
(@vine2894)
Active Member
Joined: 2 years ago
Posts: 4
 

How do I find the national register if I do not read the language?



   
ReplyQuote
harborwood
(@harborwood)
Active Member
Joined: 6 years ago
Posts: 5
 

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.



   
ReplyQuote
woldleaf16
(@woldleaf16)
Active Member
Joined: 4 years ago
Posts: 8
 

The declaration contradicting the return address is what gets it opened.



   
ReplyQuote
calgal
(@calgal)
Noble Member
Joined: 2 years ago
Posts: 2009
 

File early. The window is shorter than people think and it starts at the transaction.



   
ReplyQuote
meadowlance94
(@meadowlance94)
New Member
Joined: 10 months ago
Posts: 3
 

Be careful reading one parcel as a rule. Two successes build a false model.



   
ReplyQuote
duneswift3
(@duneswift3)
Active Member
Joined: 2 years ago
Posts: 9
 

Split the order. Not on the customs office but the pattern is familiar.



   
ReplyQuote
kite6508
(@kite6508)
New Member
Joined: 6 years ago
Posts: 3
 

Customs outcomes are not rulings. A parcel passing is not legal advice.



   
ReplyQuote
Page 1 / 2
Share: