Canada Post has held my parcel for 36 days with no scan. Is that normal for this route or should I start the process?
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
Filing the paperwork early is worth more than arguing later about whose fault it was.
What I have learned is that the 36 day mark is the point to start the process, not the point to panic.
Declarations that contradict the return address are the ones that get opened.
Has the handling changed recently for anyone else?
How do I find the national register if I do not read the language?
Photograph everything before you open it. Ten seconds, settles most disputes. Same for me with FedEx, unfortunately.
Do you contact the customs office or the carrier first?
Everyone is an expert until the first seizure letter. Currently on FedEx myself.
Written confirmation email after every phone call. Cheapest insurance there is.
The cheapest option costs more once you price in the failure rate. Currently on FedEx myself.
How do I find the national register if I do not read the language?
Check the register yourself rather than trusting the number printed on the site.
Do you contact the customs office or the carrier first?
Photograph everything.
File early. The window is shorter than people think and it starts at the transaction.
Do you contact the customs office or the carrier first?
Same here.
Check the register yourself rather than trusting the number printed on the site.