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[Closed] Chargeback window – how long really?

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JuniperSnow
(@junipersnow)
New Member
Joined: 2 years ago
Posts: 2
Topic starter   [#39495]

Got a letter from the customs office about a parcel from Georgia. Reading it carefully before I do anything.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

The three month rule is cumulative across parcels in more places than people realise.

Would rather do this properly than quickly.



   
scaur5927
(@scaur5927)
New Member
Joined: 4 years ago
Posts: 4
 

Photograph everything. Not on La Poste but the pattern is familiar.



   
ShoreHail
(@shorehail)
New Member
Joined: 4 years ago
Posts: 3
 

Same here.



   
PillOrganizer
(@pillorganizer)
Noble Member
Joined: 2 years ago
Posts: 2035
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
hailnight
(@hailnight)
New Member
Joined: 4 years ago
Posts: 3
 

Domain age is one of the few signals that is expensive to fake and free to check.



   
jadespring20
(@jadespring20)
Active Member
Joined: 1 year ago
Posts: 10
 

The declaration contradicting the return address is what gets it opened.



   
Carter
(@carter)
Famed Member
Joined: 2 years ago
Posts: 3036
 

File early. Currently on La Poste myself.



   
KnapHawk
(@knaphawk)
Active Member
Joined: 5 years ago
Posts: 7
 

The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.



   
quiet_grid
(@quiet_grid)
New Member
Joined: 1 year ago
Posts: 3
 

Do you contact the customs office or the carrier first?



   
Deanzer
(@deanzer)
Famed Member
Joined: 2 years ago
Posts: 3338
 

The sticker on the box is just so you know they were in there. It is the letter that matters.



   
VellumDome
(@vellumdome)
Active Member
Joined: 2 years ago
Posts: 6
 

Check the register yourself rather than trusting the number printed on the site.



   
linkfern
(@linkfern)
Active Member
Joined: 4 years ago
Posts: 7
 

What do you do about the fee? Do you just pay it?



   
laceheath
(@laceheath)
Eminent Member
Joined: 11 months ago
Posts: 15
 

If you name a shop here, say whether you are affiliated. First line is enough. How long have you been on La Poste?



   
Selfhelp
(@selfhelp)
Famed Member
Joined: 2 years ago
Posts: 2970
 

Split the order.



   
JuniperHaven
(@juniperhaven)
New Member
Joined: 4 years ago
Posts: 3
 

The cheapest option costs more once you price in the failure rate.



   
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