Community

Start with your question. Search first, choose the closest subject and keep personal details private. Posting guidelines
Notifications
Clear all

Canada Post redelivery – the process (8)

19 Posts
19 Users
0 Reactions
1,628 Views
dawn6595
(@dawn6595)
Active Member
Joined: 4 years ago
Posts: 6
Topic starter   [#37728]

Got a letter from the customs office about a parcel from the Netherlands. Reading it carefully before I do anything.

The virtual card route gives you recourse and the transfer route gives you a lower price. Pick which you actually want.

Canada Post scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 28 days.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

Has the handling changed recently for anyone else?



   
Quote
fenrun78
(@fenrun78)
New Member
Joined: 7 years ago
Posts: 3
 

What do you do about the fee? Do you just pay it? Not on Royal Mail but the pattern is familiar.



   
ReplyQuote
glacier4335
(@glacier4335)
Active Member
Joined: 2 years ago
Posts: 9
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
ReplyQuote
nighthound97
(@nighthound97)
Active Member
Joined: 1 year ago
Posts: 7
 

What do you do about the fee? Do you just pay it?



   
ReplyQuote
atlaslynx
(@atlaslynx)
New Member
Joined: 3 years ago
Posts: 3
 

Filing early beats arguing later. And ask for the reference number, always.



   
ReplyQuote
lunar7245
(@lunar7245)
Active Member
Joined: 2 years ago
Posts: 10
 

How do I find the national register if I do not read the language?



   
ReplyQuote
tor_fern
(@tor_fern)
Active Member
Joined: 4 years ago
Posts: 7
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest.



   
ReplyQuote
springridge
(@springridge)
Active Member
Joined: 4 years ago
Posts: 6
 

Photograph everything. Side effects was my main issue with Royal Mail too.



   
ReplyQuote
PillOrganizer
(@pillorganizer)
Noble Member
Joined: 2 years ago
Posts: 2035
 

File early. The window is shorter than people think and it starts at the transaction. Four months in on Royal Mail and it lines up.



   
ReplyQuote
ashdot64
(@ashdot64)
Active Member
Joined: 2 years ago
Posts: 13
 

If you name a shop here, say whether you are affiliated. First line is enough. Same for me with Royal Mail, unfortunately.



   
ReplyQuote
gorsefen
(@gorsefen)
New Member
Joined: 1 year ago
Posts: 4
 

“Dispatched” means the label was printed. That is the entire meaning of the word.



   
ReplyQuote
dawnjoss40
(@dawnjoss40)
Active Member
Joined: 1 year ago
Posts: 5
 

Check the register yourself rather than trusting the number printed on the site.



   
ReplyQuote
glen_swift
(@glen_swift)
Active Member
Joined: 1 year ago
Posts: 7
 

File early. The window is shorter than people think and it starts at the transaction.



   
ReplyQuote
shore_house
(@shore_house)
Active Member
Joined: 4 years ago
Posts: 6
 

How do I find the national register if I do not read the language? Four months in on Royal Mail and it lines up.



   
ReplyQuote
cairnglint72
(@cairnglint72)
Active Member
Joined: 2 years ago
Posts: 5
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
ReplyQuote
Page 1 / 2
Share: